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Technology / April 9, 2017 /

Things To Consider When Looking For A Business Phone System

The have that you are looking for a business phone system, you must make sure that you will consider some factors. The number of calls that you are receiving as well as the type of business that you have are the basis for these factors. In the market today, you will be able to find a number of different systems that will surely fit your needs. But whatever type of system that you will be choosing, it is a must that to will be able to provide the needs that you have.

Let us now take a look at the basic functions that you should look for in a business phone system.

A business phone system should be able to have a voice mail. Leaving a message on the phone is very vital especially if the business will not be able to answer the call from a customer. If it is your customer’s first time to call your business, having a voice mail would provide them with a good experience. There are phones that already have a built-in voice mail systems in it while some may require an external device.

Another thing that would also give your clients a pleasant experience is feature called as music on hold. Providing your clients with music to listen to is a good way of treating them. You can also use a music that is used for your advertising. A recording that is connected to the phone system is what makes this works.

The conference call is another great feature that you should have in your business phone system. At one time, you will be able to connect to multiple callers. You will be able to have discussions with more than one person in just one call.

Your business phone system should also have trunking. It is this feature that configures the incoming lines from the local phone company. For this feature to work, it is a must that you will use the T-1’s which are configured to the phone system as a trunk group. The basic configuration will be based on the number of calls that you will receive. It is by having a bigger business that you will have a more complex type of configuration.

An auto attendant is another feature that your business phone system must have. It is the auto attendant that directs the call depending on the preference if the caller. It can be done depending on the person that they are trying it reach. The moment that the extension is configured it the phone system, it will directly send them to that extension.

All of these features are basic and should be available in your business phone system.

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